Client support

Raise a support ticket.

Fill in the details below and this will land in our case management system within seconds. If we recognise you, a case is opened against your account; otherwise it's raised as an enquiry and a team member will reply.

Use the email you normally use with Mallen. If we don't recognise the email, your message will be forwarded as a new enquiry and someone will follow up.
Your ticket will be logged in our case management system and you'll get an email confirmation with a reference number.
Ticket received. We've logged your request. You'll get an email confirmation shortly. For urgent issues outside business hours, call 1300 625 536.